Skip to main content
Skip table of contents

Create and send messages

Please note:

The " Messages" tab is only available and functional once the request for quotation has been started.

You can send information about the request for quotation to some or all suppliers on the "Messages" tab within a request for quotation. They will receive the message via system e-mail. You therefore have a messaging system at your disposal that supports you in communicating with suppliers.

Select your desired request for quotation from the available lists and switch to the tab "Messages". If the request for quotation has the status "Ongoing", you can send messages to the participating suppliers. Sending messages is also possible in requests for quotation with the status "Closed".

 

Create a new message

In order to create a new message, please go to the "Messages" tab first. Click on the button "New message" on the right, which will open a window for creating a message.

 

Button for creating a message

 

 

You can write your message in the dialog box that opens. By clicking the mouse cursor in the field for the recipient, you can either select specific suppliers...

Selecting specific suppliers

 

 

 

Selecting all suppliers

...or you can add all participating suppliers to the list of recipients by clicking the "All" button on the right side of the recipient field..

 

If necessary, add attachments to your message. To do this, click on "Select files" and select the desired attachments from your PC environment. You can select multiple files at once.

image-20240618-110628.png

Add attachments to message

Send your message by using the "Send" button. The message cannot be changed afterwards.

image-20240618-111153.png

Create and send a message

After sending the messages, you will find an overview of which message was sent, to which supplier(s) and at what time. The complete message is displayed by clicking on it or by clicking on the drop-down arrow on the right.

 

Overview of sent messages

Message from the supplier’s perspective

The supplier will be notified of the message by e-mail. FUTURA Smart includes your message in the automatic system e-mail sent to the supplier

Example of an automated notification about a new message

 

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.