Forgot password - Request a password link

If you forgot your password, you can request a password link which will be sent to your e-mail address. To do this, please go to your company's login portal and click on the button "Forgot password?"


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Forgot password button

 

Please enter your e-mail address and then click on “Submit”.

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Submit password request 


A confirmation is displayed and an e-mail with the password link is sent to the e-mail address you have entered.


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Confirmation message


Please click on “Link to reset login credentials” in the e-mail.

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Link for creating a new password


Create a new password, which you can use for future logins and click on “Submit”.

The following password policies must be adhered to:

  • The password must contain at least 7 characters

  • The password must contain at least 1 lowercase letter

  • The password must contain at least 1 special character

  • The password must contain at least 1 number

  • The password must not match the last 3 passwords

  • The password must not be the e-mail address


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Change password


If the new password meets the policies for a password, you will be redirected to the FUTURA Smart dashboard. You can now login again with the e-mail address and the new password.